The California Smokers’ Helpline (CSH) is part of the UCSD Moore’s Cancer Center and offers free evidence-based telephone counseling services for persons wishing to quit using tobacco. The helpline currently offers services in six languages – English, Spanish, Cantonese, Mandarin, Korean and Vietnamese – and have counseled over 600,000 people since 1992. Helpline services have been proven in clinical trials to double a smoker’s chance of successfully quitting. The CSH has a call volume of over 450,000 calls per year. Services are provided to the states of California, Texas, New York, Arizona, Washington, Colorado and Hawaii. The CSH operates on a budget of over 10 million dollars per year and employs over 120 personnel in research, counseling, IT and administrative capacities.
Under minimal direction, serves as Senior Architect and lead Software Engineer for a tobacco cessation survey and research center. Serves as technical lead in designing, coding/developing, deploying and maintaining a proprietary customer relationship management (CRM) system designed to be used by hundreds to thousands of simultaneous users. Constructs document specifications and technical design for large scale system housed on Amazon Web Services, capable of supporting multiple end user interfaces (e.g Web, iPad, Android phone) against a back-end relational DBMS. Uses expert-level knowledge in real-time web protocols such as web sockets to integrate application with a cloud based VoIP Asterisk communications system.
Prepares detailed specifications from which highly complex applications will be written, and consults on system integrity, recover-ability and maintenance of a number of applications. Uses advanced knowledge of secure software development, highly complex software systems and data analysis to advise senior personnel on the selection of technological purchases and overall IT direction. Utilizes advanced project management skills and establish metrics for success to evaluate and present results.
Bachelor's Degree in related area and/or equivalent experience/training.
Five or more years of relevant experience.
Extensive experience in a large scale project utilizing a web framework such as Django, Java Play or .Net Core. Corresponding experience in a language such as Java, Python or C#.
Demonstrated experience in developing with multiple types of databases (e.g. SQL Server, MySQL) under multiple operating systems (e.g. Linux, Windows).
Highly advanced knowledge and extensive experience developing specifications for highly scalable, flexible and reliable applications in a cloud based environment such as Amazon Web Services or Google Cloud Platform.
Highly advanced skills associated with software specification, design, modification, implementation and deployment of large-scale scope.
Proven ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop conversion and system implementation plans.
Advanced experience with identification and use of code libraries and open-source forums.
Advanced experience with planning for deployment and creation of feedback mechanisms.
Extensive knowledge and ability with all aspects of the software development life cycle, including software design, modification, implementation, and deployment of highly complex, large-scale applications capable of supporting multiple front ends in multiple locations.
Executive / senior industry position
La Jolla , United States